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During which stage of the product life cycle do sales and profits increase rapidly?


A) growth
B) introduction
C) maturity
D) invention

E) B) and D)
F) A) and B)

Correct Answer

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All of the following are characteristics of the introduction stage of the product life cycle EXCEPT which one?


A) low profits or even a loss
B) the appearance on the market of refinements or extensions of the original product
C) relatively few competitors
D) low consumer awareness and acceptance of the product

E) All of the above
F) A) and D)

Correct Answer

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Amazon is testing delivering packages with drones, and anticipates being able to deliver a package within 30 minutes of a customer placing an order online. This is an example of which benefit of innovation?


A) function/quality
B) new experiences
C) beating competition
D) research and development

E) A) and B)
F) B) and C)

Correct Answer

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As 3D printers enter the growth stage of the product life cycle, which of the following marketing strategies should producers of 3D printers adopt?


A) offer new features and styles and target competitors in advertisements
B) promote heavily and target early adopters
C) build brand by advertising, dropping prices, and increasing distribution
D) reduce marketing and increase prices to increase profits

E) C) and D)
F) A) and C)

Correct Answer

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During which stage in the development of new products is the product introduced in a limited way to determine buyers' reactions?


A) screening
B) business analysis
C) commercialization
D) product development and testing

E) A) and B)
F) All of the above

Correct Answer

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Arm & Hammer launches a campaign to extend the life of its baking soda products through improved packaging and new uses in products such as toothpaste and cat litter. These new uses of products and other modifications are generally created during which phase of the product life cycle?


A) growth
B) maturity
C) extension
D) decline

E) All of the above
F) A) and D)

Correct Answer

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Companies often roll out new products on a small scale to determine how well they sell and are received by the market. Which phase of product development does this represent?


A) idea generation
B) product development and testing
C) determining the marketing mix
D) product analysis

E) C) and D)
F) None of the above

Correct Answer

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The local delicatessen caters lunch for a company's staff meeting. How would this luncheon be classified?


A) a good
B) a service
C) a good and a service
D) neither a good nor a service

E) C) and D)
F) A) and B)

Correct Answer

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Bottles of wine feature the pictures of a rotating cast of shelter dogs from a local animal shelter, and a portion of each sale is donated to no-kill animal shelters. What function of packaging does this demonstrate?


A) improving design or function
B) attracting buyer attention
C) better serving customer needs
D) providing product information

E) A) and D)
F) B) and C)

Correct Answer

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Sales and profits grow slowly during which stage of the product life cycle?


A) maturity
B) growth
C) introduction
D) invention

E) C) and D)
F) A) and C)

Correct Answer

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A food manufacturer introduces a new yogurt blend in single-serving cups that do not need to be refrigerated, so parents can pack yogurt in their kids' lunch boxes or take a container of yogurt to work without having to worry about keeping it refrigerated. Which function of packaging does this best represent?


A) protecting the product
B) attracting buyer attention
C) better serving customer needs
D) providing instructions for use

E) A) and B)
F) A) and C)

Correct Answer

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What is the term used to describe all of the activities involved in developing and providing a container for a product?


A) packaging
B) advertising
C) labelling
D) containerization

E) A) and C)
F) B) and C)

Correct Answer

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A new restaurant uses robots as servers. There are some issues still to be worked out before the restaurant can rely on the robots completely but the robots are a big hit, especially with kids. Which of the following is the benefit of innovation to the restaurant?


A) improves function or quality
B) enables a lower cost
C) offers customers a new experience
D) eliminates human error

E) A) and B)
F) C) and D)

Correct Answer

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Borden Inc. offers pasta, snacks, grocery, and dairy items as well as films, adhesives, and other non-food products. What do these products represent for the Borden company?


A) product mix
B) product line
C) product differentiation
D) product life cycle

E) B) and D)
F) A) and B)

Correct Answer

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In which order do the stages of the product life cycle occur?


A) introduction, maturity, slowdown, decline
B) innovation, distribution, maturity, decline
C) introduction, growth, maturity, decline
D) introduction, growth, slowdown, decline

E) B) and D)
F) C) and D)

Correct Answer

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Which of the following is NOT a function of packaging?


A) to provide product information
B) to attract buyer attention
C) to display discounted price
D) to improve design or function

E) B) and D)
F) All of the above

Correct Answer

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Heinz ketchup comes in a variety of different sizes, including a single-serve "dip and squeeze" size that allows consumers to peel back the lid to dip items in or tear off a small piece to squeeze out the ketchup. This type of packaging functions to accomplish which of the following?


A) attract buyer attention
B) improve design or function
C) better serve customer needs
D) provide product information

E) A) and D)
F) B) and C)

Correct Answer

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Customers who buy a vehicle at XYZ Automotive get free car washes for as long as they own the car. This is characterized as which of the following?


A) a good
B) a service
C) a good and a service
D) neither a good nor a service

E) B) and D)
F) All of the above

Correct Answer

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The Festina dive watch is sold in a package of water to demonstrate that the watch is indeed waterproof. This packaging relates to which of the following functions?


A) attracting buyer attention
B) protecting the product
C) improving design or function
D) better serving customers needs

E) A) and C)
F) A) and B)

Correct Answer

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Although Procter & Gamble produces multiple brands of laundry detergent, each brand is marketed separately. For example, Tide advertisements tend to focus on how well the brand cleans clothes, whereas Gain advertisements focus on the scent of the brand. This is an example of which benefit of product lines?


A) clarity for consumers
B) simplifying branding
C) more effective management
D) difficult competitors

E) None of the above
F) A) and C)

Correct Answer

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