Question 1

Which organizational development technique makes extensive use of questionnaires or interviews as an integral part of its activities?

Accepted Answer

A)  Grid Organization Development
B)  Team building
C)  Survey feedback
D)  Quality circles
E)  Statistical process controlF) B) and C)
G) A) and E)

Question 2

Which of the following statements concerning organizational development is FALSE?

Accepted Answer

A)  OD is a planned effort to change organizations.
B)  OD recognizes that all organizational change affects members and is implemented with their cooperation.
C)  OD had its roots in the disciplines of engineering and accounting.
D)  OD uses the knowledge of behavioural science to foster a culture of organizational self-examination.
E)  OD techniques generally have a positive impact on productivity and job satisfaction.F) A) and D)
G) D) and E)

Question 3

Reengineering requires transformational leadership qualities.

Accepted Answer

A) True 
 B)False

Question 4

Many firms imitate the change programs of their competitors.

Accepted Answer

A) True 
 B)False

Question 5

In recent years, OD practitioners have shown a more active concern with organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 6

To achieve and maintain seamless change, hyper-turbulent environments need to have the qualities of a ________ organization.

Accepted Answer

A)  divisional
B)  multi-national
C)  learning
D)  hierarchical
E)  mechanisticF) C) and E)
G) B) and D)

Question 7

Many change agents prefer that the ________ of the working unit conduct the feedback meeting.

Accepted Answer

The answer of Many change agents prefer that the ________...

Question 8

Champions of change welcome it from the beginning but become resistant over time.

Accepted Answer

A) True 
 B)False

Question 9

Top executives sometimes engage in dramatic symbolic acts to underline the need for change.

Accepted Answer

A) True 
 B)False

Question 10

Crowdsourcing is an example of open innovation.

Accepted Answer

A) True 
 B)False

Question 11

The text defined innovation as

Accepted Answer

A)  any change that occurs in an organization.
B)  the production of novel but potentially useful ideas.
C)  creating something completely new.
D)  developing and implementing new ideas.
E)  the radical redesign of organizational processes.F) A) and D)
G) A) and E)

Question 12

The gains from reengineering will be greatest when the process is complex and cuts across a number of jobs in a particular department.

Accepted Answer

A) True 
 B)False

Question 13

Top executives sometimes engage in dramatic symbolic acts to underline the need for ________.

Accepted Answer

The answer of Top executives sometimes engage in dramatic symbolic...

Question 14

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Accepted Answer

A)  Process innovation
B)  Product innovation
C)  Employee innovation
D)  Managerial innovation
E)  Organization innovationF) C) and D)
G) A) and B)

Question 15

A moderate identity gap is most conducive to increased acceptance of change.

Accepted Answer

A) True 
 B)False

Question 16

Where does the knowledge come from that is used for organizational development?

Accepted Answer

A)  Engineering
B)  Accounting
C)  Behavioural science
D)  Social science
E)  Organization scienceF) B) and C)
G) A) and E)

Question 17

Designing a new product is a process innovation.

Accepted Answer

A) True 
 B)False

Question 18

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

Accepted Answer

A) True 
 B)False

Question 19

Research into OD efforts

Accepted Answer

A)  shows that quality circles are invariably successful.
B)  is among the most rigorous research in organizational behaviour.
C)  shows that many have a positive impact on productivity.
D)  occurs in almost every OD intervention.
E)  suggests that OD works better for blue collar workers than managers.F) C) and E)
G) A) and B)

Question 20

What makes a person creative? Can people be trained to become more creative? Explain.

Accepted Answer

Research indicates that creative people ...

Exam 15: Organizational Change, Development, and Innovation

Champions of change welcome it from the beginning but become resistant over time.

Correct AnswerverifiedShow Answer

In recent years, OD practitioners have shown a more active concern with organizational effectiveness.

Correct AnswerverifiedShow Answer

A moderate identity gap is most conducive to increased acceptance of change.

Correct AnswerverifiedShow Answer

Crowdsourcing is an example of open innovation.

Correct AnswerverifiedShow Answer

To achieve and maintain seamless change, hyper-turbulent environments need to have the qualities of a ________ organization.

Correct AnswerverifiedShow Answer

Many change agents prefer that the ________ of the working unit conduct the feedback meeting.

Correct AnswerverifiedShow Answer

Top executives sometimes engage in dramatic symbolic acts to underline the need for ________.

Correct AnswerverifiedShow Answer

Research into OD efforts

Correct AnswerverifiedShow Answer

Which organizational development technique makes extensive use of questionnaires or interviews as an integral part of its activities?

Correct AnswerverifiedShow Answer

Designing a new product is a process innovation.

Correct AnswerverifiedShow Answer

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Correct AnswerverifiedShow Answer

Reengineering requires transformational leadership qualities.

Correct AnswerverifiedShow Answer

Where does the knowledge come from that is used for organizational development?

Correct AnswerverifiedShow Answer

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

Correct AnswerverifiedShow Answer

The text defined innovation as

Correct AnswerverifiedShow Answer

What makes a person creative? Can people be trained to become more creative? Explain.

Correct AnswerverifiedResearch indicates that creative people ...View AnswerShow Answer

Top executives sometimes engage in dramatic symbolic acts to underline the need for change.

Correct AnswerverifiedShow Answer

The gains from reengineering will be greatest when the process is complex and cuts across a number of jobs in a particular department.

Correct AnswerverifiedShow Answer

Many firms imitate the change programs of their competitors.

Correct AnswerverifiedShow Answer

Which of the following statements concerning organizational development is FALSE?

Correct AnswerverifiedShow Answer

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Research indicates that creative people ...
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