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As the decision-making process becomes less authoritative, social interaction decreases between the decision maker and others involved in the decision.

A) True
B) False

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The availability heuristic describes the tendency for people to use information easily retrieved from memory.

A) True
B) False

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______________ involves excessive ______________ to a group norm that supports agreement among group members.

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Groupthink...

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Groupthink involves excessive conformity to a group norm that supports agreement among group members.

A) True
B) False

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Pressures for decision behavior consistency and the desire to appear rational can result in escalation of commitment.

A) True
B) False

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The bounded rationality decision-making model sees limits on information available to the decision maker and limitations in dealing with complex problems.

A) True
B) False

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Groups that experience groupthink are aware of the ethical implications of the group's decision.

A) True
B) False

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Which of the following is false about satisficing behavior?


A) Decision makers choose an alternative to maximize a goal.
B) Decision makers do not assess all possible alternatives.
C) Decision makers can change the goal of the decision problem.
D) Decision makers choose an alternative that is good enough to reach the goal.

E) B) and C)
F) A) and D)

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Ethical questions can arise in all ______________ of the decision-making process.

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People prefer to take risks in decisions involving ______________.

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The judgment bias that describes the tendency to recall and use information easily retrieved from memory is


A) The representativeness heuristic.
B) The anchoring and adjustment heuristic.
C) The availability heuristic.
D) The framing effect.

E) A) and C)
F) B) and C)

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The decision-making model that views power as a central feature of the decision process is


A) Rational.
B) Political.
C) Garbage can.
D) Unstructured.

E) A) and B)
F) A) and C)

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An organization has a strong policy that those employees with seniority get first chance at promotions, vacation time, and other privileges. A supervisor who needs to decide who gets priority for vacation time will likely use which of the following decision strategies?


A) Unprogrammed decision strategy.
B) Programmed decision strategy.
C) It is impossible to tell from the information given.
D) The supervisor will not use any decision strategy described in the answers.

E) A) and D)
F) B) and D)

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The concept or term ____________ emphasizes a decision maker's search for satisfactory, not optimal, solutions.

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satisficin...

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The garbage can decision-making model views decisions as happening at the convergence of problem streams, solutions streams, participant streams, and choice opportunity streams.

A) True
B) False

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Which of the following statements is false about the nominal group technique?


A) Group members publicly vote on the ideas generated.
B) In the early stages of the process, there is no verbal interaction.
C) Because there is no interaction, one person cannot dominate the conversation.
D) The nominal group technique generates a large amount of information about a problem.

E) A) and C)
F) C) and D)

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A dominant figure in a decision-making group is not a liability of group decision making.

A) True
B) False

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Which of the following is not a group decision-making asset?


A) Increased information.
B) Job satisfaction.
C) Favored alternative.
D) Personal development.

E) B) and C)
F) B) and D)

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The group decision-making method in which a person is assigned the role of critically assessing the group's chosen alternative is


A) The devil's advocate technique.
B) Dialectical inquiry.
C) The nominal group technique.
D) Brainstorming.

E) B) and C)
F) A) and C)

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Which of the following is not a stream in the garbage can model of decision making?


A) Choice opportunity.
B) Participant.
C) Solution.
D) Alternative.

E) None of the above
F) B) and D)

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