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Exam 12: Managing Systems Support and Security

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Question 41

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Commercial software suppliers provide maintenance releases, often called ____________________.

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Question 42

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____ prevents unauthorized users from creating, modifying, or deleting information.

A) Availability
B) Integrity
C) Confidentiality
D) Risk management

E) None of the above
F) C) and D)

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Question 43

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The ____ describes the system at the beginning of system operation and includes the results of performance and acceptance tests for the operational system.

____________________ means that in normal operating conditions, any transaction that occurs on the primary system must automatically be mirrored to the hot site.

MATCHING Identify the letter of the choice that best matches the phrase or definition. a.private key encryption f.transference b.public key encryption g.attack c.CIA h.security d.threat i.CM e.mitigation j.software reengineering -In risk control, this shifts the risk to another asset or party.

Although the procedures for corrective maintenance and adaptive maintenance are alike, minor corrective maintenance requires more IT department resources than minor adaptive maintenance.

When network traffic is encrypted, it is invisible and its content and purpose are masked. _________________________

As enterprise-wide information systems grow more complex, configuration management becomes less and less useful.

The ____ is responsible for assigning maintenance tasks to individuals or to a maintenance team.

Successful, robust systems often need the most support because users want to learn the features, try all the capabilities, and discover how the system can help them perform their business functions.

Both adaptive and perfective maintenance activities decrease in a dynamic business environment. _________________________

Risk ____ analyzes the organization's assets, threats, and vulnerabilities.

Risk ____ measures risk likelihood and impact.

-As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system.

The main objective of user training is to show users how to become service desk staff members.

Configuration management is sometimes referred to as change control.

MATCHING Identify the letter of the choice that best matches the phrase or definition. a.private key encryption f.transference b.public key encryption g.attack c.CIA h.security d.threat i.CM e.mitigation j.software reengineering -A process for controlling changes in system requirements during software development.

____ means examining the whole in order to learn about the individual elements.

-Adaptive maintenance ____.

Using a release methodology increases the documentation burden. _________________________