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Estee Lauder has a separate department for Clinique, Origins, and MAC such that each is operated as a separate company.This is known as departmentalization by


A) osmosis.
B) product.
C) function.
D) process.
E) service.

F) A) and C)
G) C) and D)

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Define and describe both the mechanistic and organic models of organizational design.

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Suggested answer:
-The mechanistic mode...

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Which strategy emphasizes the introduction of major new products and services


A) innovation
B) cost-minimization
C) imitation
D) organic
E) mechanistic

F) A) and E)
G) A) and C)

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Evidence indicates that work specialization contributes to higher employee productivity at the price of ________.


A) reduced job coordination
B) increased job complexity
C) increased job satisfaction
D) reduced job satisfaction
E) reduced creativity

F) B) and D)
G) B) and E)

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Ted works for an aluminum tubing manufacturer that has separate departments for casting, press, tubing, inspecting, and shipping.This is known as departmentalization by


A) osmosis.
B) product.
C) function.
D) process.
E) service.

F) A) and E)
G) C) and E)

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SCENARIO 13-3 You are interested in explaining the different types of organizational designs to students of basic management.These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics. The structure that is used in hospitals, universities and entertainment companies is the


A) matrix structure.
B) simple structure.
C) bureaucracy.
D) team structure.
E) modular structure.

F) A) and B)
G) C) and E)

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Mechanistic structures are high in formalization.

A) True
B) False

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National culture does seem to influence the preference for structure; employees of high power-distance cultures are more accepting of which type of structure


A) mechanistic
B) organic
C) matrix
D) virtual
E) simple

F) B) and E)
G) B) and D)

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SCENARIO 13-5 You have decided to change your organization to a "boundaryless" organization because you believe fewer barriers would increase efficiency and effectiveness. You can expect to eliminate barriers within your organization, as well as breaking down barriers to external constituencies and barriers created by geography.

A) True
B) False

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Which of the following is inconsistent with the organic model


A) cross-functional teams
B) rigid departmentalization
C) cross-hierarchical teams
D) free flow of information
E) high participation in decision making

F) B) and E)
G) D) and E)

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SCENARIO 13-3 You are interested in explaining the different types of organizational designs to students of basic management.These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics. You describe the virtues of standardization.The structure that you are most likely describing is the


A) matrix structure.
B) simple structure.
C) bureaucracy.
D) team structure.
E) modular structure.

F) C) and D)
G) A) and E)

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Emilio's company is very innovative and seeks to defeat its competition by introducing a steady stream of new products.The best organizational structure for this company would likely be


A) organic.
B) matrix.
C) mechanistic.
D) imitation.
E) simple.

F) None of the above
G) B) and C)

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An office supply firm that has three departments to service retail, wholesale, and government customers is practicing which type of departmentalization


A) functional
B) customer
C) process
D) geographic
E) product

F) A) and E)
G) A) and B)

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If there are low formalization, a comprehensive information network and many participants in decision making, one would expect


A) a bureaucracy.
B) a mechanistic structure.
C) an organic structure.
D) a stable structure.
E) a typical government organization.

F) C) and D)
G) C) and E)

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The primary characteristic of a virtual organization are that it breaks down department barriers and decentralizes decision making to the level of the work team.

A) True
B) False

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SCENARIO 13-2 You have divided the jobs done by your department through work specialization and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by functions, product, process or customer. You have decided that since you are a novice at departmentalization, you will go with the most popular method.You will probably choose which type of departmentalization


A) function
B) product
C) process
D) customer
E) task

F) A) and D)
G) B) and E)

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If an environment is one that can support growth, it can be said that it has the ________ for growth.


A) capacity
B) volatility
C) complexity
D) technology
E) desire

F) C) and E)
G) A) and D)

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Edie is part of no fewer than six cross-functional teams at her company and she meets regularly with all of them.It is likely that she works for a mechanistic organization.

A) True
B) False

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Quinton's company follows an imitation strategy; it only produces new products and moves into new markets after their viability has already been proven.The best organizational structure for it would likely be


A) organic.
B) matrix.
C) mechanistic.
D) mechanistic and organic.
E) simple.

F) A) and C)
G) B) and D)

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A structure that is flat, uses cross-functional teams, and has low formalization is known as


A) informal.
B) unstructured.
C) organic.
D) mechanistic.
E) amorphous.

F) C) and E)
G) A) and D)

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