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All of the following are metrics for measuring team performance except:


A) team viability.
B) quantity of goods or services produced.
C) quality of goods or services produced.
D) customer satisfaction.
E) effectiveness and accuracy of decisions.

F) B) and C)
G) D) and E)

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Which of the following is not a desirable characteristic of a mission statement?


A) clarity
B) relevance
C) believability
D) urgency
E) universality

F) A) and B)
G) A) and C)

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Deep-level diversity has positive effects on team creativity when:


A) team members are instructed to take the perspective of their teammates.
B) team members are all highly conscientious.
C) when there are no team members exhibiting individualistic roles.
D) when team size is more than 15 people.
E) when there are fewer than three fault lines in the team.

F) B) and E)
G) None of the above

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The sequence of forming, storming, norming, performing, and adjourning applies to the development of all teams.

A) True
B) False

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Which of the following is an example of a team task role rather than an individualistic role?


A) Aggressor
B) Recognition seeker
C) Devil's advocate
D) Dominator
E) Blocker

F) C) and E)
G) None of the above

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In _____ interdependence, members interact with a subset of other members to complete the team's work.


A) pooled
B) reciprocal
C) linear
D) comprehensive
E) sequential

F) All of the above
G) C) and D)

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Which of the following roles refers to behaviors that influence the quality of the team's social climate rather than work?


A) Team task roles
B) Team building roles
C) Inferential roles
D) Individualistic roles
E) Thematic roles

F) C) and D)
G) B) and D)

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Analyze this statement, and identify the differences between teams and groups: "Teams definitely are forms of work groups, but not all work groups are teams."

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Teams differ from groups in two primary ...

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When Ben performs routine tasks needed to keep progress moving in his team, he is performing the role of a(n) :


A) initiator-contributor.
B) orienter.
C) energizer.
D) procedural: technician.
E) compromiser.

F) A) and E)
G) A) and B)

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Cognitive ability is more important to teams when team members have to learn from one another to adapt to unexpected changes, compared with contexts in which team members perform their assigned tasks in a routine fashion.

A) True
B) False

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Chris is frequently hostile to other team members, cynical about the goals of the team and others' engagement in the project, and sometimes disagrees and stubbornly blocks progress "just because." Chris's behavior reflects a(n) ______ role.


A) individualistic
B) task-oriented
C) task destructive
D) team manipulation
E) power seeking

F) None of the above
G) A) and E)

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Which of the following best describes the function of the role of an orienter in a group?


A) He or she offers constructive challenges to the team's status quo.
B) He or she establishes the direction for the team.
C) He or she motivates team members to work harder toward team goals.
D) He or she resolves differences among teammates.
E) He or she praises the work of teammates.

F) C) and D)
G) B) and C)

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Which of the following is most likely to be categorized as a work team?


A) A team that oversees the functioning of all the teams in an organization and coordinates activities among teams
B) A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel
C) A quality control team at a factory that oversees the quality of products and recommends changes in production techniques
D) A band traveling around the country playing shows at different venues for six months
E) A group of four workers making a specific part on the production line of an automobile factory

F) A) and B)
G) A) and C)

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Which of the following teams focuses on providing recommendations and resolving issues?


A) Work teams
B) Management teams
C) Parallel teams
D) Action teams
E) Project teams

F) A) and E)
G) D) and E)

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When team members have a shared vision and align with that vision, the team is said to have a high degree of ______ interdependence.


A) task
B) outcome
C) sequential
D) goal
E) reciprocal

F) A) and E)
G) B) and D)

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Explain the significance of virtual teams.

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Virtual teams are teams in which the mem...

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Differentiate between goal interdependence and outcome interdependence. Provide an example of each.

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Goal interdependence exists when team me...

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The type of task interdependence with the lowest degree of required coordination among team members is _____ interdependence.


A) comprehensive
B) sequential
C) pooled
D) reciprocal
E) response

F) A) and E)
G) B) and E)

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In the _____ stage of team development, members are comfortable working within their roles, and the team makes progress toward goals.


A) performing
B) forming
C) storming
D) norming
E) adjourning

F) A) and D)
G) B) and E)

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In sequential interdependence, the member performing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence, but not the other way around.

A) True
B) False

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