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The two basic types of merchant wholesalers are ______.


A) single-line and limited function
B) agents and merchants
C) service and general line
D) service and limited function
E) single-line and general line

F) B) and E)
G) B) and D)

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Door-to-door selling now accounts for less than 1 percent of retail sales in the United States.

A) True
B) False

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"Retailing" covers all the activities involved in the sale of products to


A) final consumers.
B) organizational and business customers.
C) producer/suppliers.
D) intermediaries.
E) government agencies.

F) B) and C)
G) All of the above

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Limited-function wholesalers provide all of the basic wholesaling functions,except that they do not take title to the products they sell.

A) True
B) False

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_______ is a multichannel selling approach where a single retailer provides a seamless customer experience from desktop computer,mobile device,telephone,or brick-and-mortar store.


A) Omnichannel
B) Showrooming
C) Scrambled merchandising
D) Multiplatform
E) Channeling

F) A) and E)
G) B) and E)

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In-store shopping varies a lot from country to country,but online shopping does not.

A) True
B) False

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"Supercenters" are very large stores that specialize in selling a big variety of infrequently purchased products that would otherwise be hard for consumers to find.

A) True
B) False

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The basic idea for supermarkets developed in the U.S.in the 1960s,when consumers started to move from the cities to the suburbs.

A) True
B) False

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What kinds of products does a manufacturers' agent sell?


A) Similar products for several noncompeting producers for a commission on what is actually sold
B) Different products for several noncompeting producers for a commission on what is actually sold
C) Similar products for several competing producers for a commission on what is actually sold
D) Different products for several competing producers for a commission on what is actually sold
E) Different products for several competing producers for a fixed salary irrespective of sales

F) A) and B)
G) D) and E)

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Retailing on the Internet


A) can provide consumers with a broad array of product information.
B) still accounts for less than twelve percent of total retail sales.
C) is growing rapidly.
D) still needs low-cost ways to handle post-purchase deliveries.
E) All of these alternatives are true.

F) A) and B)
G) A) and C)

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Regarding wholesalers,which of the following descriptions is TRUE?


A) Manufacturers' agent: does not own the products, usually carries stocks, represents several competing manufacturers within a geographic area.
B) Merchant wholesaler: does not take title to products, takes possession, provides full service, and usually handles a broad variety of products.
C) Broker: does not own the products, does not take possession, major function is selling, and does not anticipate customer needs.
D) Selling: does not own the products, does the whole marketing job nationally, and may handle competing lines.
E) All of these descriptions of different wholesalers are TRUE.

F) A) and B)
G) D) and E)

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Meg O'Brien is just starting as a rack jobber.She will


A) do what a lot of grocery store managers don't want to do.
B) need a lot of money to get started, since all her customers will expect 30 days to pay their bills.
C) not have to know very much about the preferences of the consumers who buy the products she handles.
D) never actually handle or deliver the products in her line.
E) probably get tired of visiting farmers' markets.

F) All of the above
G) B) and D)

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When a supermarket manager decides to offer online ordering at the store's website,what is the decision about?


A) Product
B) Place
C) Promotion
D) Price
E) Production

F) A) and B)
G) D) and E)

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Franchisors


A) account for about a third of all retail sales.
B) often provide franchise holders with training.
C) usually receive fees and commissions from the franchise holder.
D) are especially popular with services retailers.
E) all of these alternatives are correct for franchisors.

F) A) and B)
G) A) and E)

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When consumers go to a brick-and-mortar store to inspect a product and then purchase from an online retailer,this practice is called ______.


A) shop-hopping
B) integrating
C) showrooming
D) arbitrage
E) web-hopping

F) A) and D)
G) C) and E)

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A hardware wholesaler that buys nails from a manufacturer and then sells them to retail hardware stores is a merchant wholesaler.

A) True
B) False

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Cash-and-carry wholesalers are limited-function wholesalers who do not grant credit,but otherwise operate like service wholesalers.

A) True
B) False

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The "wheel of retailing" theory fails to explain some major retailing developments,such as vending machines and convenience food stores,which did not enter the market with a low-price emphasis.

A) True
B) False

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Which of the following wholesalers own (take title to) the products they sell?


A) Selling agents
B) Combination export managers
C) Brokers
D) Manufacturers' agents
E) None of these wholesalers owns the products they sell.

F) B) and C)
G) A) and E)

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Which of the following is a characteristic of agent wholesalers?


A) They are more common in domestic trade than in international trade.
B) They operate at relatively high costs.
C) They own the products they sell.
D) They normally specialize by customer type and by product or product line.
E) None of these is a characteristic of agent wholesalers.

F) B) and E)
G) All of the above

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