Question 1

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Accepted Answer

A)  Line structure
B)  Functional structure
C)  Line-and-staff structure
D)  Matrix structure
E)  A committeeF) C) and D)
G) C) and E)

Question 2

Product-development teams are a special type of task force formed to devise,design,and implement a new product.

Accepted Answer

A) True 
 B)False

Question 3

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Accepted Answer

The four means of departmental...

Question 4

A department store's organizational structure defines the relationships between

Accepted Answer

A)  salespersons and merchandise buyers.
B)  credit managers and maintenance people.
C)  department managers and customers.
D)  maintenance people and salespersons.
E)  all the individuals working together to achieve its objectives.F) A) and B)
G) B) and D)

Question 5

Which of the following organizational forms is most likely to be complex and expensive?

Accepted Answer

A)  Line structure
B)  Functional structure
C)  Line-and-staff structure
D)  Matrix structure
E)  CommitteeF) A) and E)
G) A) and B)

Question 6

How can managers use the "grapevine" to their advantage?

Accepted Answer

Managers who recognize the existence of ...

Question 7

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is formed to solve specific quality,service or productivity problems?

Accepted Answer

A)  Self-directed work team
B)  Product-development team
C)  Work group
D)  Quality-assurance team
E)  Task forceF) C) and D)
G) None of the above

Question 9

Adam Smith illustrated improvements in efficiency through the application of

Accepted Answer

A)  departmentalization.
B)  specialization.
C)  generalization.
D)  registration.
E)  delegation.F) D) and E)
G) A) and B)

Question 10

Which of the following organizational forms is also called a project management structure?

Accepted Answer

A)  Bureaucratic structure
B)  Line structure
C)  Complex structure
D)  Matrix structure
E)  None of the aboveF) C) and D)
G) A) and E)

Question 11

The more people an organization has and the greater its specialization,the greater is its need for

Accepted Answer

A)  profits.
B)  sales.
C)  growth.
D)  structure.
E)  all of the above.F) A) and B)
G) All of the above D

Question 12

A company with many layers of managers is considered tall.

Accepted Answer

A) True 
 B)False  True

Question 13

An organization's shared values,beliefs,traditions,philosophies,rules,and role models for behavior represent its

Accepted Answer

A)  formal organization.
B)  information organization.
C)  organizational culture.
D)  grapevine.
E)  organizational manual.F) All of the above
G) A) and E)

Question 14

The rationale for job specialization is that

Accepted Answer

A)  it is more efficient.
B)  workers become bored and leave.
C)  workers shift from one job to another.
D)  it adversely affects costs.
E)  it adversely affects quality.F) A) and B)
G) A) and C)

Question 15

A disadvantage of line structure is

Accepted Answer

A)  an unclear chain of command.
B)  the speed of decision making.
C)  that there are no direct lines of authority.
D)  that it is very uncommon.
E)  that managers must possess a wide range of knowledge and skills.F) All of the above
G) None of the above

Question 16

A permanent,formal group that performs a specific task is a

Accepted Answer

A)  task force.
B)  product-development team.
C)  project team.
D)  committee.
E)  self-directed work team.F) None of the above
G) All of the above

Question 17

Which is not a means of formally expressing an organization's culture?

Accepted Answer

A)  Ceremonies
B)  Code of ethics
C)  Mission statement
D)  Manuals
E)  Employee dress codesF) B) and D)
G) A) and D)

Question 18

Disadvantages of product departmentalization is that it duplicates functions and does not focus on the organization's overall objectives.

Accepted Answer

A) True 
 B)False

Question 19

All groups are teams,but not all teams are groups.

Accepted Answer

A) True 
 B)False  False

Question 20

Upward communication conveys

Accepted Answer

A)  orders.
B)  explanation of decisions.
C)  requests for information.
D)  progress reports and complaints.
E)  information about procedures and methods.F) C) and D)
G) A) and B)

Exam 7: Organization, Teamwork, and Communication

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Correct AnswerverifiedShow Answer

Product-development teams are a special type of task force formed to devise,design,and implement a new product.

Correct AnswerverifiedShow Answer

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Correct AnswerverifiedThe four means of departmental...View AnswerShow Answer

A department store's organizational structure defines the relationships between

Correct AnswerverifiedShow Answer

Which of the following organizational forms is most likely to be complex and expensive?

Correct AnswerverifiedShow Answer

How can managers use the "grapevine" to their advantage?

Correct AnswerverifiedManagers who recognize the existence of ...View AnswerShow Answer

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Correct AnswerverifiedShow Answer

Which of the following is formed to solve specific quality,service or productivity problems?

Correct AnswerverifiedShow Answer

Adam Smith illustrated improvements in efficiency through the application of

Correct AnswerverifiedShow Answer

Which of the following organizational forms is also called a project management structure?

Correct AnswerverifiedShow Answer

The more people an organization has and the greater its specialization,the greater is its need for

Correct AnswerverifiedD

A company with many layers of managers is considered tall.

Correct AnswerverifiedTrue

An organization's shared values,beliefs,traditions,philosophies,rules,and role models for behavior represent its

Correct AnswerverifiedShow Answer

The rationale for job specialization is that

Correct AnswerverifiedShow Answer

A disadvantage of line structure is

Correct AnswerverifiedShow Answer

A permanent,formal group that performs a specific task is a

Correct AnswerverifiedShow Answer

Which is not a means of formally expressing an organization's culture?

Correct AnswerverifiedShow Answer

Disadvantages of product departmentalization is that it duplicates functions and does not focus on the organization's overall objectives.

Correct AnswerverifiedShow Answer

All groups are teams,but not all teams are groups.

Correct AnswerverifiedFalse

Upward communication conveys

Correct AnswerverifiedShow Answer

Correct Answer
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The four means of departmental...
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Managers who recognize the existence of ...
View Answer

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D

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True

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False

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