Question 1

Adam is a new product development manager for Hello.com, an Internet match-making service. He has only two employees reporting directly to him. From what you have read about organization charts, what do you know for sure?

Accepted Answer

A)   His subordinates enjoy greater autonomy than others.
B)   His subordinates take part in the decision-making process.
C)   He has a narrow span of control.
D)   His subordinates are not closely supervised.
E)   He is encountering low administrative costs.F) All of the above
G) B) and D)

Question 2

Define decentralized and centralized decision making.

Accepted Answer

Centralized decision making occurs when ...

Question 3

Which of the following is not a benefit of horizontal structures?

Accepted Answer

A)   Faster and more efficient new product development
B)   Encourage knowledge sharing
C)   Greater creativity
D)   Greater opportunities for functional specialization
E)   Rapid communication and reduction of cycle timeF) A) and B)
G) A) and C)

Question 4

The skill level of employees and the organizational culture are factors that should be considered in determining spans of control.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not a benefit of divisional structures?

Accepted Answer

A)   Focus on the customers
B)   Managers have the flexibility to make decisions that affect several functions to meet customers' needs
C)   Can move faster if a new customer need arises
D)   Can respond faster to competition
E)   Possible duplication can add to costsF) A) and D)
G) B) and C)

Question 6

What are the generic approaches to assessing an organization's effectiveness? Explain and give an example of each.

Accepted Answer

Assessing organizational effectiveness i...

Question 7

___________ is achieved through formulation and enforcement of policies, rules, and regulations.

Accepted Answer

A)   Hierarchy of authority
B)   The strategic plan
C)   Aligned goals
D)   Division of labor
E)   Coordination of effortF) A) and B)
G) B) and D)

Question 8

_________ are flexible networks of multitalented individuals who perform a variety of tasks.

Accepted Answer

A)   Organic organizations
B)   Closed organizations
C)   Market cultures
D)   Virtual structures
E)   Functional organizationsF) B) and C)
G) A) and B)

Question 9

Describe the three basic categories of organization design, and explain why each arose.

Accepted Answer

Our changing world means that businesses...

Question 10

When an organization's strategic goals cascade down through the organization so the employees work together in pursuit of common ends, this is called:

Accepted Answer

A)   Coordination of effort
B)   The chain of command
C)   The hierarchy of authority
D)   Division of labor
E)   Aligned goalsF) A) and C)
G) All of the above

Question 11

Which of the following is not one of the generic approaches to assessing an organization's effectiveness?

Accepted Answer

A)   Resource acquisition
B)   Goal accomplishment
C)   Organizational culture
D)   Strategic constitutencies satisfaction
E)   Internal processesF) All of the above
G) A) and D)

Question 12

Identify the supporting forces for innovation that organizations can adopt. Explain each.

Accepted Answer

Innovation won't happen as a matter of c...

Question 13

Traditional organizational designs rely on vertical hierarchy and clear departmental boundaries and reporting relationships.

Accepted Answer

A) True 
 B)False

Question 14

A functional structure groups people according to similarity of products, services, customers, clients, or geographic regions.

Accepted Answer

A) True 
 B)False

Question 15

Over time, the wage gap between the layers of an organization chart has become smaller.

Accepted Answer

A) True 
 B)False

Question 16

Product innovation is a change in the appearance or the performance of a product or service, or the creation of a new one.

Accepted Answer

A) True 
 B)False

Question 17

When organizations divide the work in pursuing the common goal among groups and individuals performing separate but related tasks, this is called:

Accepted Answer

A)   Coordination of effort
B)   The chain of command
C)   The hierarchy of authority
D)   Division of labor
E)   Aligned goalsF) A) and B)
G) A) and C)

Question 18

In a learning organization, the ________ subprocess includes encoding, storing, and retrieving lessons learned from the organization's history.

Accepted Answer

A)   Information acquisition
B)   Information interpretation
C)   Knowledge integration
D)   Organizational memory
E)   Information distributionF) All of the above
G) C) and E)

Question 19

The type of structure that groups people according to the type of work they perform is called:

Accepted Answer

A)   Divisional
B)   Matrix
C)   Functional
D)   Horizontal
E)   OpenF) A) and D)
G) C) and D)

Exam 15: Organizational Design, Effectiveness, and Innovation

The skill level of employees and the organizational culture are factors that should be considered in determining spans of control.

Correct Answer
verified

When organizations divide the work in pursuing the common goal among groups and individuals performing separate but related tasks, this is called:

Correct Answer
verified

The type of structure that groups people according to the type of work they perform is called:

Correct Answer
verified

Define decentralized and centralized decision making.

Correct Answer
verified
Centralized decision making occurs when ...
View Answer

___________ is achieved through formulation and enforcement of policies, rules, and regulations.

Correct Answer
verified

What are the generic approaches to assessing an organization's effectiveness? Explain and give an example of each.

Correct Answer
verified
Assessing organizational effectiveness i...
View Answer

Which of the following is not a benefit of horizontal structures?

Correct Answer
verified

Describe the three basic categories of organization design, and explain why each arose.

Correct Answer
verified
Our changing world means that businesses...
View Answer

Identify the supporting forces for innovation that organizations can adopt. Explain each.

Correct Answer
verified
Innovation won't happen as a matter of c...
View Answer

Product innovation is a change in the appearance or the performance of a product or service, or the creation of a new one.

Correct Answer
verified

Which of the following is not a benefit of divisional structures?

Correct Answer
verified

In a learning organization, the ________ subprocess includes encoding, storing, and retrieving lessons learned from the organization's history.

Correct Answer
verified

_________ are flexible networks of multitalented individuals who perform a variety of tasks.

Correct Answer
verified

When an organization's strategic goals cascade down through the organization so the employees work together in pursuit of common ends, this is called:

Correct Answer
verified

Which of the following is not one of the generic approaches to assessing an organization's effectiveness?

Correct Answer
verified

Over time, the wage gap between the layers of an organization chart has become smaller.

Correct Answer
verified

Traditional organizational designs rely on vertical hierarchy and clear departmental boundaries and reporting relationships.

Correct Answer
verified

Adam is a new product development manager for Hello.com, an Internet match-making service. He has only two employees reporting directly to him. From what you have read about organization charts, what do you know for sure?

Correct Answer
verified

A functional structure groups people according to similarity of products, services, customers, clients, or geographic regions.

Correct Answer
verified

Exam 15: Organizational Design, Effectiveness, and Innovation

The skill level of employees and the organizational culture are factors that should be considered in determining spans of control.

Correct AnswerverifiedShow Answer

When organizations divide the work in pursuing the common goal among groups and individuals performing separate but related tasks, this is called:

Correct AnswerverifiedShow Answer

The type of structure that groups people according to the type of work they perform is called:

Correct AnswerverifiedShow Answer

Define decentralized and centralized decision making.

Correct AnswerverifiedCentralized decision making occurs when ...View AnswerShow Answer

___________ is achieved through formulation and enforcement of policies, rules, and regulations.

Correct AnswerverifiedShow Answer

What are the generic approaches to assessing an organization's effectiveness? Explain and give an example of each.

Correct AnswerverifiedAssessing organizational effectiveness i...View AnswerShow Answer

Which of the following is not a benefit of horizontal structures?

Correct AnswerverifiedShow Answer

Describe the three basic categories of organization design, and explain why each arose.

Correct AnswerverifiedOur changing world means that businesses...View AnswerShow Answer

Identify the supporting forces for innovation that organizations can adopt. Explain each.

Correct AnswerverifiedInnovation won't happen as a matter of c...View AnswerShow Answer

Product innovation is a change in the appearance or the performance of a product or service, or the creation of a new one.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of divisional structures?

Correct AnswerverifiedShow Answer

In a learning organization, the ________ subprocess includes encoding, storing, and retrieving lessons learned from the organization's history.

Correct AnswerverifiedShow Answer

_________ are flexible networks of multitalented individuals who perform a variety of tasks.

Correct AnswerverifiedShow Answer

When an organization's strategic goals cascade down through the organization so the employees work together in pursuit of common ends, this is called:

Correct AnswerverifiedShow Answer

Which of the following is not one of the generic approaches to assessing an organization's effectiveness?

Correct AnswerverifiedShow Answer

Over time, the wage gap between the layers of an organization chart has become smaller.

Correct AnswerverifiedShow Answer

Traditional organizational designs rely on vertical hierarchy and clear departmental boundaries and reporting relationships.

Correct AnswerverifiedShow Answer

Adam is a new product development manager for Hello.com, an Internet match-making service. He has only two employees reporting directly to him. From what you have read about organization charts, what do you know for sure?

Correct AnswerverifiedShow Answer

A functional structure groups people according to similarity of products, services, customers, clients, or geographic regions.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified
Centralized decision making occurs when ...
View Answer

Correct Answer
verified

Correct Answer
verified
Assessing organizational effectiveness i...
View Answer

Correct Answer
verified

Correct Answer
verified
Our changing world means that businesses...
View Answer

Correct Answer
verified
Innovation won't happen as a matter of c...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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