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Exam 16: Organizational Culture

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Question 31

Multiple Choice

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Which stage of socialization begins the day an employee starts work?

A) Encounter
B) Attrition
C) Anticipatory
D) Adaptation and understanding
E) Selection

F) D) and E)
G) C) and D)

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Question 32

Multiple Choice

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In organizations with fragmented cultures,there is _____ sociability and _____ solidarity.

A) low; low
B) moderate; high
C) high; moderate
D) high; high
E) moderate; moderate

F) C) and D)
G) All of the above

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Question 33

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The length of the socialization process varies depending solely on the characteristics of the company.

Which of the following is a process that begins before an employee starts work and does not end until an employee leaves the organization?

_____ are the manifestations of an organizational culture that everyone can see or talk about.

A high level of _____ exists when employees definitively agree about the way things are supposed to happen within the organization and when their subsequent behaviors are consistent with those expectations.

A positive service culture has been shown to reduce accidents and increase safety-based citizenship behaviors.

The daily or weekly planned routines that occur in an organization are called:

In organizations with communal cultures,there is _____ sociability and _____ solidarity.

At Rolce Technologies,the core design team of 10 employees has daily "stand-up" meetings.All the core design team members gather standing up for a rapid-fire update on the project.These stand-up meetings are representative of which of the following components of the organization's culture?

When the values of subcultures do not match those of the larger organization,they are known as fragmented cultures.

Which of the following supply the primary means of transmitting an organization's culture to its workforce?

Whatever a company's underlying assumptions are,its hidden beliefs are those that are the most likely to dictate employee behavior and affect employee attitudes.

Scenario: Four Friends Molly,Lily,Rosy,and Cathy are four friends working at four different organizations.In Molly's firm,employees are both distant and disconnected from one another,whereas in Lily's company,it is quite the opposite-employees are friendly and they all think alike.Rosy works for an organization where employees think alike but are not friendly to one another.Finally,Cathy is at a firm where employees are friendly but they think differently and do their own thing.

A process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization refers to:

Mergers often result in the creation of a strong culture.

Who amongst the following represent probably the biggest driver of culture?

Scenario: Four Friends Molly,Lily,Rosy,and Cathy are four friends working at four different organizations.In Molly's firm,employees are both distant and disconnected from one another,whereas in Lily's company,it is quite the opposite-employees are friendly and they all think alike.Rosy works for an organization where employees think alike but are not friendly to one another.Finally,Cathy is at a firm where employees are friendly but they think differently and do their own thing.

Orientation programs provide social knowledge,resources,and psychological support to the protégé both at the beginning of employment and as the protégé continues his/her career with the company.

The three major components to any organizational culture are: