Question 1

_____ is the degree to which an individual's personality and values match the culture of an organization.

Accepted Answer

A)  ASA framework
B)  Person-organization fit
C)  Socialization
D)  Mentoring
E)  Organizational commitmentF) B) and E)
G) All of the above

Question 2

In organizations with networked cultures,we tend to find _____ sociability and _____ solidarity.

Accepted Answer

A)  low; low
B)  low; moderate
C)  high; low
D)  moderate; high
E)  moderate; lowF) None of the above
G) C) and E)

Question 3

In which stage of socialization do employees adopt the goals and values of the organization,recognize what the organization has been through,and converse with others in the organization using technical language and specific terms that only insiders would comprehend?

Accepted Answer

A)  Encounter
B)  Attrition
C)  Anticipatory
D)  Understanding and adaptation
E)  SelectionF) None of the above
G) A) and C)

Question 4

Which of the following statements about the encounter stage of socialization is true?

Accepted Answer

A)  It happens prior to an employee spending even one second on the job.
B)  New employees compare the information they acquired as outsiders during the first stage with what the organization is really like now that they are insiders.
C)  Newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization.
D)  It is the adoption of the spoken and unspoken goals and values of the organization.
E)  It is the last stage in the socialization process.F) None of the above
G) C) and D)

Question 5

In organizations with mercenary cultures,we tend to find _____ sociability and _____ solidarity.

Accepted Answer

A)  moderate; low
B)  low; high
C)  high; low
D)  high; moderate
E)  moderate; moderateF) C) and E)
G) D) and E)

Question 6

Explain a customer service culture and its advantages.

Accepted Answer

Many organizations try to create a custo...

Question 7

Strong cultures take a very long time to develop but are easy to change.

Accepted Answer

A) True 
 B)False

Question 8

Discuss the three stages of the socialization process.

Accepted Answer

Socialization happens in three relativel...

Question 9

Organizations with friendly employees who all think alike are _____ cultures.

Accepted Answer

A)  communal
B)  mercenary
C)  networked
D)  fragmented
E)  individualisticF) A) and C)
G) A) and B)

Question 10

The anticipatory stage begins the day an employee starts work.

Accepted Answer

A) True 
 B)False

Question 11

The shared social knowledge within an organization regarding the rules,norms,and values that shape the attitudes and behaviors of its employees refers to organizational:

Accepted Answer

A)  structure.
B)  chart.
C)  strength.
D)  culture.
E)  rituals.F) A) and B)
G) A) and C)

Question 12

Which of the following is the final stage of the socialization process?

Accepted Answer

A)  Encounter
B)  Attrition
C)  Anticipatory
D)  Understanding and adaptation
E)  SelectionF) C) and E)
G) D) and E)

Question 13

Subcultures are more likely to exist in small companies.

Accepted Answer

A) True 
 B)False

Question 14

Mentoring has always existed in companies on a formal basis.

Accepted Answer

A) True 
 B)False

Question 15

Scenario: Verve,Inc.

Accepted Answer

A)  Symbols
B)  Stories
C)  Espoused values
D)  Ceremonies
E)  LanguageF) None of the above
G) A) and B)

Question 16

Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees.

Accepted Answer

A) True 
 B)False

Question 17

The socialization process ends once the employee starts handling the job all by himself/herself.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following culture types reduces treatment errors in medical settings?

Accepted Answer

A)  Creativity culture
B)  Service culture
C)  Safety culture
D)  Diversity culture
E)  Communal cultureF) A) and D)
G) C) and E)

Question 19

_____ exist when the overall organizational culture is supplemented by another culture governing a more specific set of employees.

Accepted Answer

A)  ASA frameworks
B)  Networked cultures
C)  Subcultures
D)  Countercultures
E)  Reality shocksF) A) and C)
G) All of the above

Question 20

Symbols,rituals,and espoused values are three major types of observable artifacts.

Accepted Answer

A) True 
 B)False

Exam 16: Organizational Culture

Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees.

Correct AnswerverifiedShow Answer

The anticipatory stage begins the day an employee starts work.

Correct AnswerverifiedShow Answer

The socialization process ends once the employee starts handling the job all by himself/herself.

Correct AnswerverifiedShow Answer

The shared social knowledge within an organization regarding the rules,norms,and values that shape the attitudes and behaviors of its employees refers to organizational:

Correct AnswerverifiedShow Answer

Strong cultures take a very long time to develop but are easy to change.

Correct AnswerverifiedShow Answer

Discuss the three stages of the socialization process.

Correct AnswerverifiedSocialization happens in three relativel...View AnswerShow Answer

_____ is the degree to which an individual's personality and values match the culture of an organization.

Correct AnswerverifiedShow Answer

Subcultures are more likely to exist in small companies.

Correct AnswerverifiedShow Answer

In organizations with networked cultures,we tend to find _____ sociability and _____ solidarity.

Correct AnswerverifiedShow Answer

Organizations with friendly employees who all think alike are _____ cultures.

Correct AnswerverifiedShow Answer

_____ exist when the overall organizational culture is supplemented by another culture governing a more specific set of employees.

Correct AnswerverifiedShow Answer

Which of the following is the final stage of the socialization process?

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Symbols,rituals,and espoused values are three major types of observable artifacts.

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Which of the following culture types reduces treatment errors in medical settings?

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Mentoring has always existed in companies on a formal basis.

Correct AnswerverifiedShow Answer

Which of the following statements about the encounter stage of socialization is true?

Correct AnswerverifiedShow Answer

Explain a customer service culture and its advantages.

Correct AnswerverifiedMany organizations try to create a custo...View AnswerShow Answer

In which stage of socialization do employees adopt the goals and values of the organization,recognize what the organization has been through,and converse with others in the organization using technical language and specific terms that only insiders would comprehend?

Correct AnswerverifiedShow Answer

In organizations with mercenary cultures,we tend to find _____ sociability and _____ solidarity.

Correct AnswerverifiedShow Answer

Scenario: Verve,Inc.

Correct AnswerverifiedShow Answer

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Socialization happens in three relativel...
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In organizations with networked cultures,we tend to find _ sociability and _ solidarity.

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Many organizations try to create a custo...
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In organizations with mercenary cultures,we tend to find _ sociability and _ solidarity.

Correct Answer
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