Question 1

Transfer of training occurs when the knowledge,skills,and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

Accepted Answer

A) True 
 B)False

Question 2

True learning only occurs when:

Accepted Answer

A)  employees avoid mimicking the behaviors of experts.
B)  experts also pretend to be novices.
C)  changes in behavior become relatively permanent.
D)  employees are assigned larger responsibilities.
E)  learned behaviors are not repeated over timE.True learning only occurs when changes in behavior become relatively permanent and are repeated over time.Understanding why some employees prove better at this than others requires understanding what exactly employees learn and how they do it.F) None of the above
G) All of the above

Question 3

Sally's daughter just started going to school and because of which Sally has been coming to work early for the past few weeks.Her colleagues are under the impression that Sally is trying too hard for a promotion.Sally's colleagues are subject to:

Accepted Answer

A)  self-serving bias.
B)  fundamental attribution error.
C)  anchoring error.
D)  illusion of control error.
E)  halo effect.F) B) and E)
G) All of the above

Question 4

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Accepted Answer

A) True 
 B)False

Question 5

Performance-oriented individuals enjoy working on new kinds of tasks,even if they fail during their early experiences.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is the simplest schedule of reinforcement?

Accepted Answer

A)  Variable ratio
B)  Variable interval
C)  Fixed ratio
D)  Continuous
E)  Fixed intervalF) None of the above
G) B) and C)

Question 7

The knowledge that employees can typically learn only through experience is called _____ knowledge.

Accepted Answer

A)  consensus-based
B)  tacit
C)  explicit
D)  direct
E)  openF) D) and E)
G) B) and C)

Question 8

Explicit knowledge _____.

Accepted Answer

A)  is highly personal in nature
B)  cannot be articulated to others
C)  is job and situation-specific
D)  contains conscious and accessible information
E)  is based on employees' experienceF) C) and E)
G) All of the above

Question 9

_____ results when decision makers select the first acceptable alternative considered.

Accepted Answer

A)  Emergence
B)  Neutralization
C)  Optimization
D)  Satisficing
E)  StereotypingF) C) and D)
G) None of the above

Question 10

Tacit knowledge _____.

Accepted Answer

A)  is based on experience
B)  involves conscious and accessible information
C)  can be learned through books
D)  exists as general information
E)  is easily transferred through written communicationF) A) and E)
G) A) and D)

Question 11

Define social learning theory.Explain the four steps of the modeling process.

Accepted Answer

Social learning theory argues that peopl...

Question 12

An employee comes late to office.An internal attribution will occur if there is low ______,low _____,and high _____.

Accepted Answer

A)  consensus; consistency; extinction
B)  consensus; distinctiveness; consistency
C)  consistency; distinctiveness; consensus
D)  extinction; consistency; distinctiveness
E)  consensus; consistency; distinctivenessF) B) and E)
G) A) and B)

Question 13

The self-serving bias occurs when we attribute our own failures to external factors and our own successes to internal factors.

Accepted Answer

A) True 
 B)False

Question 14

Variable interval schedule is the simplest schedule of reinforcement and happens when a specific consequence follows each and every occurrence of a desired behavior.

Accepted Answer

A) True 
 B)False

Question 15

When employees observe the actions of others,learn from what they observe,and then repeat what they have observed,they are engaging in:

Accepted Answer

A)  structural modeling.
B)  behavioral modeling.
C)  static learning.
D)  extrinsic learning.
E)  hierarchical modeling.F) B) and C)
G) B) and E)

Question 16

What are the four contingencies of reinforcement? Explain each by providing an example.

Accepted Answer

The components of operant conditioning a...

Question 17

_____ refers to the decision to continue to follow a failing course of action.

Accepted Answer

A)  Availability bias
B)  Confirmation bias
C)  Escalation of commitment
D)  Gambler's fallacy
E)  Halo effectF) D) and E)
G) B) and E)

Question 18

Learning has _____ effect on performance and _____ effect on commitment.

Accepted Answer

A)  a moderate negative; a moderate positive
B)  a strong positive; a moderate negative
C)  a weak negative; a strong positive
D)  a moderate positive; a weak positive
E)  a weak positive; a moderate negativeF) B) and E)
G) D) and E)

Question 19

The entire process of reinforcement is a continuous cycle,and the repetition of behaviors is strengthened to the degree that reinforcement continues to occur.

Accepted Answer

A) True 
 B)False

Question 20

To be rational decision makers,we should evaluate each alternative as soon as we think of it.

Accepted Answer

A) True 
 B)False

Exam 8: Learning and Decision Making

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Correct AnswerverifiedShow Answer

To be rational decision makers,we should evaluate each alternative as soon as we think of it.

Correct AnswerverifiedShow Answer

Learning has _____ effect on performance and _____ effect on commitment.

Correct AnswerverifiedShow Answer

Tacit knowledge _____.

Correct AnswerverifiedShow Answer

Explicit knowledge _____.

Correct AnswerverifiedShow Answer

True learning only occurs when:

Correct AnswerverifiedShow Answer

When employees observe the actions of others,learn from what they observe,and then repeat what they have observed,they are engaging in:

Correct AnswerverifiedShow Answer

Which of the following is the simplest schedule of reinforcement?

Correct AnswerverifiedShow Answer

_____ refers to the decision to continue to follow a failing course of action.

Correct AnswerverifiedShow Answer

The self-serving bias occurs when we attribute our own failures to external factors and our own successes to internal factors.

Correct AnswerverifiedShow Answer

Sally's daughter just started going to school and because of which Sally has been coming to work early for the past few weeks.Her colleagues are under the impression that Sally is trying too hard for a promotion.Sally's colleagues are subject to:

Correct AnswerverifiedShow Answer

What are the four contingencies of reinforcement? Explain each by providing an example.

Correct AnswerverifiedThe components of operant conditioning a...View AnswerShow Answer

An employee comes late to office.An internal attribution will occur if there is low ______,low _____,and high _____.

Correct AnswerverifiedShow Answer

Variable interval schedule is the simplest schedule of reinforcement and happens when a specific consequence follows each and every occurrence of a desired behavior.

Correct AnswerverifiedShow Answer

Performance-oriented individuals enjoy working on new kinds of tasks,even if they fail during their early experiences.

Correct AnswerverifiedShow Answer

Transfer of training occurs when the knowledge,skills,and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

Correct AnswerverifiedShow Answer

_____ results when decision makers select the first acceptable alternative considered.

Correct AnswerverifiedShow Answer

Define social learning theory.Explain the four steps of the modeling process.

Correct AnswerverifiedSocial learning theory argues that peopl...View AnswerShow Answer

The entire process of reinforcement is a continuous cycle,and the repetition of behaviors is strengthened to the degree that reinforcement continues to occur.

Correct AnswerverifiedShow Answer

The knowledge that employees can typically learn only through experience is called _____ knowledge.

Correct AnswerverifiedShow Answer

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Learning has _ effect on performance and _ effect on commitment.

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The components of operant conditioning a...
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An employee comes late to office.An internal attribution will occur if there is low ____,low _,and high ___.

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Social learning theory argues that peopl...
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