Question 1

Participative management refers to the process of involving employees in various forms of decision making.

Accepted Answer

A) True 
 B)False

Question 2

According to a reanalysis of French and Raven's five bases of power, expert and referent power generally had a positive impact on job performance and job satisfaction.

Accepted Answer

A) True 
 B)False  True

Question 3

_____ is the ability to marshal the human, informational, and material resources to get something done.

Accepted Answer

A)  Social power
B)  Impression management
C)  Line management
D)  Centralization
E)  DecentralizationF) A) and D)
G) A) and B)

Question 4

_____ is recognizing and releasing into the organization the power that people already have in their wealth of useful knowledge, experience, and internal motivation.

Accepted Answer

A)  Compliance
B)  Influence tactics
C)  Organizational politics
D)  Impression management
E)  EmpowermentF) D) and E)
G) All of the above

Question 5

Which of the following types of power tend to produce commitment, as opposed to compliance or resistance?

Accepted Answer

A)  Expert, reward, and positive legitimate power
B)  Referent, reward, and expert power
C)  Coercive, positive legitimate, and reward power
D)  Referent, expert, and negative legitimate power
E)  Expert, referent, and positive legitimate powerF) A) and B)
G) B) and D)

Question 6

A core component of the empowerment process is:

Accepted Answer

A)  pushing decision-making authority down to progressively lower levels.
B)  dominating the employees in order to gain commitment and compliance from them.
C)  using reward and coercive power to produce commitment from the employees.
D)  emphasizing to the employees that compliance is superior to commitment.
E)  to prove to the employees that expert and referent power have a negative impact.F) B) and C)
G) A) and B)

Question 7

In an organizational context, a network is an informal group bound together by the active pursuit of a single issue.

Accepted Answer

A) True 
 B)False  False

Question 8

Favorable upward impression management tactics can be job-focused, supervisor-focused, and self-focused.

Accepted Answer

A) True 
 B)False

Question 9

Verbal or written recognition and other forms of positive reinforcement help the managers display _____ power.

Accepted Answer

A)  referent
B)  coercive
C)  legitimate
D)  reward
E)  expertF) D) and E)
G) A) and B)

Question 10

Unclear objectives and vague performance measures rarely trigger uncertainty.

Accepted Answer

A) True 
 B)False

Question 11

Fiona used an influence tactic on Gerald and got him to enthusiastically agree to her proposal. Gerald demonstrated initiative and persistence while completing the assignment This is an example of:

Accepted Answer

A)  resistance.
B)  defiance.
C)  hindrance.
D)  compliance.
E)  commitment.F) All of the above
G) B) and C) E

Question 12

Which of the following influence tactics gets others to participate in planning, making decisions, and changes?

Accepted Answer

A)  Rational persuasion
B)  Coalition
C)  Inspirational appeal
D)  Ingratiating
E)  ConsultationF) D) and E)
G) C) and E)

Question 13

The _____ influence tactic tries to build enthusiasm by appealing to others' emotions, ideals, or values.

Accepted Answer

A)  rational persuasion
B)  coalition
C)  inspirational appeal
D)  ingratiating
E)  consultationF) None of the above
G) All of the above

Question 14

Expert and referent power appear to get the best combination of results and favorable reactions from lower-level employees.

Accepted Answer

A) True 
 B)False

Question 15

_____ involves intentional acts of influence to enhance or protect the self-interests of individuals or groups.

Accepted Answer

A)  Impression management
B)  Organizational politics
C)  Empowerment
D)  Delegation
E)  Personalized powerF) B) and C)
G) A) and E)

Question 16

Role models most likely have _____ power over those who identify closely with them.

Accepted Answer

A)  referent
B)  reward
C)  coercive
D)  positive legitimate
E)  negative legitimateF) A) and B)
G) C) and E)

Question 17

Which of the following is considered to be a soft influence tactic?

Accepted Answer

A)  Exchange
B)  Personal appeal
C)  Legitimating tactics
D)  Pressure
E)  CoalitionF) A) and E)
G) All of the above

Question 18

Ingratiation is deemed to be a moderately effective tactic relied on by managers.

Accepted Answer

A) True 
 B)False

Question 19

What are the five bases of power proposed by French and Raven? Describe them.

Accepted Answer

John French and Bertram Raven proposed t...

Question 20

Responsible managers strive for socialized power while amassing personalized power.

Accepted Answer

A) True 
 B)False

Exam 15: Influence, Empowerment, and Politics

Participative management refers to the process of involving employees in various forms of decision making.

Correct AnswerverifiedShow Answer

According to a reanalysis of French and Raven's five bases of power, expert and referent power generally had a positive impact on job performance and job satisfaction.

Correct AnswerverifiedTrue

_____ is the ability to marshal the human, informational, and material resources to get something done.

Correct AnswerverifiedShow Answer

_____ is recognizing and releasing into the organization the power that people already have in their wealth of useful knowledge, experience, and internal motivation.

Correct AnswerverifiedShow Answer

Which of the following types of power tend to produce commitment, as opposed to compliance or resistance?

Correct AnswerverifiedShow Answer

A core component of the empowerment process is:

Correct AnswerverifiedShow Answer

In an organizational context, a network is an informal group bound together by the active pursuit of a single issue.

Correct AnswerverifiedFalse

Favorable upward impression management tactics can be job-focused, supervisor-focused, and self-focused.

Correct AnswerverifiedShow Answer

Verbal or written recognition and other forms of positive reinforcement help the managers display _____ power.

Correct AnswerverifiedShow Answer

Unclear objectives and vague performance measures rarely trigger uncertainty.

Correct AnswerverifiedShow Answer

Fiona used an influence tactic on Gerald and got him to enthusiastically agree to her proposal. Gerald demonstrated initiative and persistence while completing the assignment This is an example of:

Correct AnswerverifiedE

Which of the following influence tactics gets others to participate in planning, making decisions, and changes?

Correct AnswerverifiedShow Answer

The _____ influence tactic tries to build enthusiasm by appealing to others' emotions, ideals, or values.

Correct AnswerverifiedShow Answer

Expert and referent power appear to get the best combination of results and favorable reactions from lower-level employees.

Correct AnswerverifiedShow Answer

_____ involves intentional acts of influence to enhance or protect the self-interests of individuals or groups.

Correct AnswerverifiedShow Answer

Role models most likely have _____ power over those who identify closely with them.

Correct AnswerverifiedShow Answer

Which of the following is considered to be a soft influence tactic?

Correct AnswerverifiedShow Answer

Ingratiation is deemed to be a moderately effective tactic relied on by managers.

Correct AnswerverifiedShow Answer

What are the five bases of power proposed by French and Raven? Describe them.

Correct AnswerverifiedJohn French and Bertram Raven proposed t...View AnswerShow Answer

Responsible managers strive for socialized power while amassing personalized power.

Correct AnswerverifiedShow Answer

Correct Answer
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True

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False

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E

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John French and Bertram Raven proposed t...
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