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Exam 8: Learning and Decision Making

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Question 21

Multiple Choice

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Research shows that the differences between experts and novices are almost always a function of:

A) intelligence.
B) consensus.
C) heuristic.
D) personality.
E) learning.

F) All of the above
G) B) and E)

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Question 22

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_____ results when decision makers select the first acceptable alternative considered.

A) Emergence
B) Neutralization
C) Optimization
D) Satisficing
E) Stereotyping

F) None of the above
G) A) and B)

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Question 23

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Mark is a new hire at Blue Bay Technologies, Florida.His work involves creating technology-enabled business solutions for clients from various states.Mark's work gets evaluated and rewarded at the end of each month.This is an example of _____ reinforcement.

The rational decision-making model assumes that people are very rarely perfectly rational.

Tiffany is now a division manager but was previously the sales manager for 10 years at Acme Sports Equipment. She tends to view all organizational problems based on the effect they will have on the sales department. her decisions may be flawed due to selective attribution.

An organization revises its employees' salaries at the end of each financial year.This is an example of _____ reinforcement.

A student does his homework and assignments just to avoid being yelled at by the professor.Examine the form of reinforcement used in this situation.

_____ are groups of employees who work together and learn from one another by collaborating over an extended period of time.

Which of the following is the simplest schedule of reinforcement?

Which of these occurs when an unwanted outcome follows an unwanted behavior?

The knowledge and skills that distinguish specialists from novices is referred to as:

Variable interval schedule is the simplest schedule of reinforcement and happens when a specific consequence follows each and every occurrence of a desired behavior.

Sara walked in late for a meeting with the managers.Would the board consider this one incident in relation to Sara's promotion? What are the factors the board could consider?

Edgar has a habit of telling jokes during meetings. Others laugh, but it really does slow down the meetings. Josh, Edgar's manager, has asked other meeting members to refrain from laughing when Edgar tells a joke in future meetings. Josh is hoping Edgar will stop wasting time with the jokes. Jonh is using extinction to change Edgar's behavior.

Lucy just moved to New York on a job assignment.Lucy got herself a map of the city and various other guides on restaurants, fitness centers, libraries, and theaters.Lucy learns about New York by studying these materials.Lucy acquires _____ knowledge by learning this way.

Research shows that desired behaviors tend to disappear much more quickly when reinforcement is discontinued under variable plans.

When employees observe the actions of others, learn from what they observe, and then repeat what they have observed, they are engaging in:

Compare and contrast the five schedules of reinforcement.Provide an example of each.

Tacit knowledge is the kind of information that can be easily communicated during training sessions or using written manuals.

Define social learning theory.Explain the four steps of the modeling process.