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Most types of retail selling can be categorized as either _____.


A) order taking or order getting
B) clerical or professional
C) institutional or direct
D) promotional or institutional

E) None of the above
F) B) and C)

Correct Answer

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An advantage of point-of-purchase promotion is its _____.


A) low cost
B) closeness to a consumer's purchase decision
C) referral nature
D) being based on contents

E) A) and B)
F) A) and C)

Correct Answer

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Which element in the retail promotion mix most often has the greatest focus on the short-run?


A) public relations
B) sales promotion
C) advertising
D) personal selling

E) None of the above
F) B) and C)

Correct Answer

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The efficiency of a medium is typically evaluated in terms of its _____.


A) circulation
B) cost per page
C) cost per thousand
D) discounted advertising rate

E) A) and B)
F) C) and D)

Correct Answer

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Which type of sales presentation is most appropriate when consumer needs are similar and when sales turnover is high?


A) canned sales presentation
B) need-satisfaction approach
C) point-of-purchase promotion
D) vertical cooperative advertising agreement

E) All of the above
F) C) and D)

Correct Answer

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The need-satisfaction approach to retail selling focuses on the specific concerns and wants of each customer.

A) True
B) False

Correct Answer

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The percentage-of-sales technique of establishing an overall promotional budget is likely to provide too much funds in periods of high sales and too few funds in periods of low sales.

A) True
B) False

Correct Answer

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An advertisement in a local newspaper featuring a special price on ladies swimwear illustrates a(n) _____ ad.


A) pioneer
B) reminder
C) competitive
D) institutional

E) A) and B)
F) B) and C)

Correct Answer

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Two or more retailers share costs in _____.


A) cooperative advertising
B) the milline rate
C) freestanding inserts
D) the percentage-of-sales technique

E) A) and B)
F) None of the above

Correct Answer

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Advertising messages need to be severely limited in the amount of copy in which medium?


A) outdoor
B) radio
C) flyers
D) local magazine

E) B) and D)
F) B) and C)

Correct Answer

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"How large is your family?" and "How critical is gasoline mileage to you?" are examples of questions asked in the _____.


A) canned sales presentation
B) need-satisfaction approach
C) order-taking approach
D) promotional money approach

E) A) and D)
F) None of the above

Correct Answer

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The U.S.retailer with the highest annual dollar advertising expenditure is _____.


A) Wal-Mart
B) Home Depot
C) Sears
D) Kmart

E) None of the above
F) B) and C)

Correct Answer

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PMs are _____.


A) bonuses paid to retail salespeople by manufacturers based on sales of their products
B) promotional allowances paid to retailers by manufacturers and wholesalers
C) point-of-purchase promotions developed by manufacturers
D) premiums to buyers to induce their purchase of a manufacturer's products

E) A) and B)
F) B) and D)

Correct Answer

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Which element in the retail promotion mix most often emphasizes novelty?


A) public relations
B) personal selling
C) sales promotion
D) advertising

E) C) and D)
F) A) and C)

Correct Answer

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The market coverage of direct mail is controlled by the advertiser.

A) True
B) False

Correct Answer

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The first stage in the hierarchy of effects is _____.


A) awareness
B) knowledge
C) liking
D) desire

E) B) and C)
F) A) and D)

Correct Answer

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Media charges are generally lower for manufacturers than for retailers.

A) True
B) False

Correct Answer

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A difficulty associated with the use of advertising by an independent or a chain with few units is the _____.


A) high total costs
B) long lead time
C) high waste in geographic coverage
D) low opportunity for computerization

E) B) and C)
F) A) and D)

Correct Answer

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A major disadvantage of advertising is that _____.


A) a small audience is attracted
B) retail control over message timing and content is low
C) few alternative media are available
D) the message is standardized and inflexible

E) A) and B)
F) B) and C)

Correct Answer

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For many advertisers,particularly those with small trading areas,newspapers and television advertising contain much wasted circulation.

A) True
B) False

Correct Answer

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