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In Figure 2-1 above,"D" represents the


A) strategic business unit level.
B) functional level.
C) corporate level.
D) board of directors.
E) CMO.

F) D) and E)
G) C) and E)

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Groups of a small number of people from different departments in an organization who are mutually accountable to accomplish a task or a common set of performance goals are referred to as


A) designated teams.
B) strategic business units.
C) cross-functional teams.
D) business committees.
E) venture squads.

F) A) and B)
G) B) and E)

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The marketing plan for IBM's "Smarter Planet" strategy included which of the following marketing tactics?


A) handing out "Smarter Planet" t-shirts on selected college campuses through the world
B) providing samples of new hard drives for NYC businesses
C) sponsoring the US swim team for the 2012 Summer Olympics
D) including a strong message in an annual report from IBM's Chairman of the Board and CEO
E) garnering a celebrity endorsement from Jon Steward,host of the Daily Show

F) None of the above
G) A) and B)

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__________ is a legal entity that consists of people who share a common mission.


A) department
B) organization
C) SBU
D) industry
E) market

F) None of the above
G) B) and E)

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A recent Congressional initiative mandated that the U.S.Department of Transportation (USDOT) establish a national traffic information collection system.The marketing manager of a company that provided traffic reports for local radio stations would most likely incorporate this knowledge into its SWOT analysis as


A) a weakness if the company has an existing working relationship with the USDOT.
B) an opportunity if the USDOT will give this information directly to all radio stations.
C) a weakness if the company that provides local traffic information has no employees who are technologically capable of using the USDOT system.
D) a threat if the USDOT is creating a network of local traffic-information providers to address the mandate.
E) part of a marketing plan;this information would not be part of a SWOT analysis.

F) A) and E)
G) B) and C)

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An action item list refers to an aid to implement a marketing plan that consists of four columns: (1) the task; (2) the person responsible for completing that task; (3) the date to finish the task;and (4) __________.


A) the budget
B) the points of difference
C) what is to be delivered
D) the promotional message
E) the product or service

F) A) and B)
G) D) and E)

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If Ben & Jerry's sold more units of its Bonnaroo Buzz Fair Trade-sourced super premium ice cream to U.S.consumers as a result of increased promotion while keeping its price per pint the same,it would be using a __________ strategy.


A) product development
B) market development
C) market penetration
D) diversification
E) market saturation

F) A) and D)
G) A) and E)

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The Boston Consulting Group (BCG) business portfolio analysis requires an organization to locate the position for each of its strategic business units (SBUs) on a growth-share matrix.The vertical axis of this matrix indicates


A) the annual rate of growth of the firm's largest competitor.
B) the relative dollar ($) market share of the largest competitor.
C) the annual rate of growth of the SBU's industry.
D) the relative unit (#) market share of the largest competitor.
E) the annual rate of growth of the firm itself.

F) C) and D)
G) B) and D)

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Implementation of IBM's "Smarter Planet" strategy has resulted in all of the following EXCEPT:


A) a reduction in supply chain costs for retailers.
B) a reduction in traffic delays through coordinated signals.
C) a reduction in power usage for consumers using smart meters.
D) a reduction in inventory levels,as well as increased sales,for retailers.
E) a reduction in wasted coverage for advertising messages to increase its efficiency.

F) D) and E)
G) B) and D)

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In Figure 2-4 shown above,SBUs found in quadrant "B" would be called __________.


A) cash cows
B) stars
C) question marks
D) dogs
E) hedgehogs

F) A) and B)
G) C) and E)

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Based on the sales revenue data shown in Figure 2-A above,as a marketing manager for Kodak,you would MOST LIKELY conclude that


A) the planning gap is narrowing.
B) the actual sales results (line BE) are on track with the new plan (line BD) .
C) the actual sales results (lines AB and BE) are on track with the plan in place since 2003 (line BC) .
D) sales are increasing significantly since 2003 (line BD) .
E) another new plan has been needed since 2003,since the planning gap (wedge DBC) is widening each year thereafter.

F) None of the above
G) C) and D)

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In 25 words of less,write a mission statement for a local community college.

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By understanding its core values,an orga...

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SightLife (see the logo above) creates eye banks throughout the world.Its goal is to find cornea donors prepare their tissues for surgery.SightLife is an example of a(n) __________.


A) cooperative
B) business firm
C) industry
D) public firm
E) nonprofit organization

F) B) and D)
G) None of the above

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Data visualization


A) is the visual computer display of the essential information related to achieving a marketing objective.
B) is a road map for the marketing activities of an organization for a specified future time period.
C) is the process of continuously collecting information about customers' needs,sharing this information across departments,and using it to create marketing metrics.
D) is a measure of the quantitative value or trend of a marketing activity or result is the visual computer display of the essential information related to achieving a marketing objective.
E) presents information about an organization's marketing metrics graphically so marketers can quickly spot deviations from plans and take corrective actions.

F) A) and B)
G) A) and C)

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  Figure 2-1 -Using Figure 2-1 above,identify and briefly describe the five levels in a hierarchical organizational structure,including the three that are strategic in nature. Figure 2-1 -Using Figure 2-1 above,identify and briefly describe the five levels in a hierarchical organizational structure,including the three that are strategic in nature.

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The five levels (three of which are stra...

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Quadrant "A" in Figure 2-7 above represents a(n) __________ in a SWOT analysis.


A) Threat
B) Weakness
C) Strength
D) Opportunity
E) Market segment

F) C) and D)
G) B) and C)

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An action item list refers to


A) an aid to implement a marketing plan that consists of four columns.
B) a tool that shows the relationships through time of the various program tasks.
C) a graphical representation of a program schedule.
D) a systematic method to itemize the "value" of products and services.
E) an aid to implementing a business plan and consisting of five columns.

F) C) and E)
G) None of the above

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Rovio,the developer of Angry Birds video game,has broadened its business model by expanding into all of the following growth opportunities EXCEPT:


A) Angry Birds video game line extensions,such as Angry Birds Space.
B) a strategic partnership with Hasbro to market Angry Birds toys.
C) an Angry Birds movie.
D) Angry Birds remote control flying drones.
E) Angry Birds amusement parks.

F) None of the above
G) A) and E)

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A subsidiary,division,or unit of an organization that markets a set of related offerings to a clearly defined group of customers is referred to as a


A) strategic business unit.
B) strategic industry level.
C) private corporation.
D) product grouping.
E) marketing department.

F) A) and E)
G) A) and D)

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Identify and describe the four factors in a SWOT analysis and give examples for Ben & Jerry's Ice Cream that help it identify the critical strategy-related factors that could impact the firm.

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A SWOT analysis is an acronym that descr...

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